Due to the nature of digital products, refunds are not available and thus all sales are final.
If there is a problem with an item/product, please contact us and we will replace it in a timely matter.
If you did not receive a download link within your e-mail confirmation, you may either use the Contact Us form or reply to the email you received. We will either email the product or resend a confirmation email with the download link. [Most of our products are small enough that they can be emailed.] (This is a rarity. But, occasionally when the system is upgraded the download link becomes unlinked.)